Nonviolent Crisis Intervention (NVCI) Recertification Training 2019-20 - HARBOR SPRINGS
This is a recertification training opportunity for staff members who have current certification. As a reminder, certifications are valid for one year. Completion of a refresher course is required annually to maintain certification in use of non-violent crisis prevention/intervention strategies and procedures.
Participants will review:
- the Crisis Development Model
- nonverbal communication
- verbal intervention
- precipitating factors, rational detachment, and integrated experience
- staff fear and anxiety